aviation link of the day
Today's installment of the Salon.com feature Ask the Pilot features a rant about why service on US-based airlines sux0rz compared to their European counterparts (at a time when US airlines are increasingly desperate for revenue-generating passengers, mind).
One hopes the airlines are beginning to understand that passengers no longer expect, or want, luxury in the old-fashioned sense -- be it fancy entrées you can't pronounce or a choice of wines from five continents. ...What people want is some basic comfort and efficiency. ...What they want is a halfway comfortable seat, some food (at least on a long flight), something to do, and, for God's sake, an occasional 30-cent bottle of water.
It also includes the fascinating fact that a certain European carrier not only provides an individual video screen for each seat (in coach, yet), but offers a video feed from a nose-mounted camera during takeoff. c00L!